What to do when tension shows up

Unhealthy conflict is one of the biggest sources of stress at work. It doesn’t just affect the people involved—tension spills over into teams, slows down progress, and makes even simple conversations harder. Sometimes people take the long way around a task just to avoid someone. And when the invite to the team lunch lands? “Sorry, I've got to finish that report"

Jill Murphy has spent over a decade helping people move through conflict and rebuild trust at work. When teams address tension directly and constructively, the shift is real: better relationships, much less stress, clearer communication, and faster, more effective work.

In this short video, Jill shares a couple of simple ideas for:

• Minimising conflict before it builds, and

• What to do when tension does show up.